Communication Skills – 7 Communication Courses In 1

Communication Skills - 7 Communication Courses In 1

Communication Skills – 7 Communication Courses In 1

Master Communication Skills: Learn Persuasion, Negotiation, Body Language, Emotional Intelligence & More!

Language: english

Note: 4.8/5 (118 notes) 629 students

Instructor(s): Expert Academy

Last update: 2022-08-02

What you’ll learn

  • Communication Skills
  • Persuasion Skills
  • Influence Skills
  • Social Skills
  • Negotiation
  • Body Language
  • Emotional Intelligence
  • Public Speaking
  • Virtual Communication

 

Requirements

  • A Desire To Learn & Succeed

 

Description

THIS COURSE IS TAUGHT BY THE WORLD’S TOP EXPERTS AND IS COMPRISED OF 7 HIGHLY SUCCESSFUL ONLINE COURSES COMBINED INTO 1!

Here’s a list of the 7 independent courses being offered:

  1. The Psychology Of Persuasion & Influence (With Phil Hesketh)

  2. Negotiation Skills: Become A Master Of Negotiation (With Gavin Presman)

  3. Body Language & Lie Detection (With Darren Stanton)

  4. Emotional Intelligence (With Jane Sparrow)

  5. Public Speaking (With Alan Stevens)

  6. Difficult Conversations (With Alan Stevens)

  7. Virtual Communication (With Gavin Presman)

AMONG A LONG LIST OF THINGS, HERE IS WHAT YOU ARE GOING TO LEARN:

  • How to successfully persuade & influence people

  • Communicate effectively in any situation

  • Improve your relationships

  • Professional negotiation skills that make you a smart, confident & effective negotiator

  • How to keep your thoughts & emotions in check

  • Understand types of personalities

  • Boost your confidence

  • Read body language & detect lies

  • Make a good first impression

  • Challenge your limiting beliefs

  • Become emotionally intelligent

  • Better understand your emotions and the emotions of others

  • Manage emotions in yourself and others

  • Take back control of your life and become the best version of yourself

  • Deal with difficult people, situations & circumstances effectively

  • Deliver a great speech

  • Feel 100% confident & deliver great presentations

  • Ensure your presentations have the right impact on your audiences

  • Handle difficult conversations

  • Handle challenges whilst remaining calm 

  • Connect, communicate & sell successfully using online virtual platforms

  • Create deep connections

  • Bring your online meetings to life

  • …& so much more!

MEET YOUR EXPERTS:

1) Phil Hesketh:

Philip Hesketh is a motivational speaker specialising in persuasion and influence. His keynote talks have inspired thousands of professionals to engage in better relationships with their clients and customers and increase sales.

Philip’s whole career history is steeped in Business Development. From Procter & Gamble and Tyne Tees Television, to his own advertising agency; his track record of getting new clients is, to use a client’s expression, ‘World Class’.

He has learned what clients want and what they don’t. He has learned what works and what doesn’t. In building a business from zero to £48m he made many, many mistakes. And he claims to have learned more from the mistakes than from the many successful pitches to blue chip companies. His in-house programmes usually form a trilogy over three half days with the focus very much on how to develop relationships and become more persuasive and influential through understanding the whole psychology of why we do what we do. 

2) Gavin Presman

Gavin Presman is one of the world’s most effective sales and communication trainers, having inspired thousands to commercial success across the globe. He is a best-selling author on Sales and Negotiation and is regularly called upon by many of the world’s leading companies such as Microsoft and Twitter to train their sales leaders and teams.

In the UK Gavin is the recipient of 2 highly prized National Training Awards for his work with The Guardian (2005) and Global Media (2010). In 2016 he won Microsoft’s coveted “Highest Rated Global Trainer” award. He is the Lead Global Commercial facilitator for The How To Academy, and a fellow of the Global Faculty for Microsoft and Partners In Leadership (PiL).

Gavin’s professional mission is to inspire and empower sales leaders and teams to make a difference, in their businesses, their communities and their lives. His partnership with The Expert Academy has produced 3 top-rated Udemy Sales Programmes, and participants value the energy, enthusiasm and experience he brings to the role of virtual training.

Gavin is a Master Trainer and Practitioner of NLP, a graduate of the acclaimed One Thought Academy (Three Principles) as well as a Master Trainer and Partner for Lumina Learnings innovative development tools, which he launched in the UK in 2010. As one of the first cohort of Global VILT (Virtual Instructor-Led Training) instructors for Microsoft in 2016, he has developed a deep understanding of virtual and online learning, which he brings to his role as developer and instructor on The Expert Academy Business programmes. Gavin is also a Founder of Cultivate – the Virtual Pitch, Presentation and Communication Academy.

3) Darren Stanton:

Darren left behind a career as a front line British Police Officer to become a renowned expert on Body Language, Deception Detection, Influence and Persuasion. The media simply call him “The Human Lie Detector”.

Darren has made his mark in the public eye assessing some of the world’s biggest names in showbiz and politics. These include political heavyweights such as Hilary Clinton, David Cameron, Donald Trump & Tony Blair, whilst his eclectic list of celebrities stretches from the likes of Johnny Depp & Taylor Swift to Katy Perry & Tom Hiddlestone to name just a few.

He is also an accomplished journalist having written articles for the worlds press assessing public figures on their body language.

Darren regularly appears on television, for example BBC’s The One Show & ITV’s This Morning in the UK . He frequently appears on news channels as diverse as Sky News and Russia Today.

He is widely recognised as a world authority on the subject of body language.

4) Jane Sparrow:

Jane has spent her career working with organisations across the globe to create sustainable high-performance cultures.

She began her career at IBM before holding a variety of senior positions in organisations such as Sony Europe, The Energy Project and MCA (now part of the WPP Group). Founder of the business consultancy The Culture Builders, specialising in transformational change, engagement and sustainable high performance cultures, Jane is passionate about enabling others to perform at their best to achieve organisational and personal goals. Her approach is grounded in the belief that by moving people beyond being simply ‘savers’ in an organisation and working with them to become ‘investors’ – people who will put far more in, organisations can unlock their performance potential.

Jane’s work enables people to sustain high performance by creating nurturing organisational cultures and engaging people. She delivers high-impact keynotes and workshops, works with leadership teams to shape strategy, coaches board members, and runs high-performance programmes.

Jane is an expert facilitator, consultant, performance coach and impactful speaker that regularly provides her opinions and insight to the global media. Jane’s work has also been incorporated into multiple university and business school curriculums, including MBA programmes. She is also one of a number of selected business and policy leaders, academics and influential thinkers who work with business leaders to respond strategically to sustainability challenges, through Cambridge University’s Prince of Wales Business and Sustainability programme.

With an interactive, dynamic and inclusive style, always supported by real life examples and practical advice, Jane’s keynotes leave audiences feeling both inspired and empowered to act in their own organisations.

5) Alan Stevens:

Alan is a reputation expert who was Past President of the Global Speakers Federation and is the director of MediaCoach. He is also an author and journalist, and both a TV presenter and expert interviewee. He has been speaking remotely since 1998, and created a Facebook group for fellow professionals who wish to speak remotely. It’s called, unsurprisingly, Remote Speaking. His clients include politicians, TV presenters and sports stars as well as companies including Virgin, Google, The Beverly Hills Hotel, BMW and Mumm Champagne. The Independent newspaper listed him as “one of the top 10 media experts in the UK”.

 

Who this course is for

  • Entrepreneurs
  • Experts
  • Marketers
  • Copywriters
  • SalesPeople
  • Freelancers
  • Parents
  • Teachers
  • Students
  • People In All Occupations
  • People Seeking Employment
  • Anyone Who Wants To Develop Strong Communication Skills

 

Course content

  • 7 COMMUNICATION COURSES IN 1
    • Course #1: The Psychology Of Persuasion & Influence
    • Course #2: Negotiation Skills: Become A Master Of Negotiation
    • Course #3: Body Language & Lie Detection
    • Course #4: Emotional Intelligence
    • Course #5: Public Speaking
    • Course #6: Difficult Conversations
    • Course #7: Virtual Communication
  • COURSE #1: THE PSYCHOLOGY OF PERSUASION & INFLUENCE
    • What You Will Learn This Course
    • Who Is Phil Hesketh?
  • OUR 7 FUNDAMENTAL PSYCHOLOGICAL DRIVERS
    • Psychological Drivers: 1 – Love, 2 – Importance & 3 – Belonging
    • Psychological Drivers: 4 – Belief
    • Psychological Drivers: 5 – Certainty & Uncertainty
    • Psychological Drivers: 6 – Need For Growth
    • Psychological Drivers: 7 – Need For A Place
  • WHY WE DO WHAT WE DO AND HOW WE FORM OPINIONS
    • First Impressions ~ How They’re Formed And How To Form A Good One
    • The ‘Facts, Feelings And After Effects’ Of Every Conversation
    • How To Get People To Jump Through​ Hoops Like A Dolphin
    • The Psychological Difference Between Persuasion And Influence
    • The Importance Of Understanding How People Have Beliefs And How Placebos Work
  • BODY LANGUAGE: READING & INTERPRETING IT
    • How To Read Body Language And the ‘Tells’
    • The Difference Between ‘Intent’ And ‘Impact’
    • How To Work Out What People Really Mean When They Say Certain Things
    • The Big Difference That Little Words Can Make
    • How To Tell When People Are Lying And What To Do About It
  • HOW TO HANDLE DIFFICULT PEOPLE WITH A SMILE
    • How To Put Things Right When You’ve Put Things Wrong
    • The Principles Of Objection Handling
    • The Importance Of Being Part Of The Solution
    • Constructive Criticism
    • How To Handle Difficult Situations During And After The Event
  • HOW TO KEEP IMPROVING RELATIONSHIPS
    • How The Roman Empire, The Beatles, And The Titanic Really Failed
    • How And Why All Relationships & Companies Follow The Same Course
    • How To Keep Improving Even The Best Relationships
  • HOW RELATIONSHIPS DEVELOP & HOW TO RELATE TO PEOPLE
    • How To Develop Trust And How To Measure It
    • How To Get On With Everyone Better
    • How To Understand People Better And The Role Of Linear Probing
    • How To Improve All Your Relationships In The Long Term
  • CONCLUSION
    • What We’ve Covered So Far
    • Next Steps
  • COURSE #2: NEGOTIATION SKILLS: BECOME A MASTER OF NEGOTIATION
    • Welcome & Course Overview
  • THE PRINCIPLES OF COLLABORATIVE NEGOTIATION
    • Why Good Negotiation Practice Leads To Better Relationships
    • Shameless Book Plug
    • Millie’s Cookies Story
    • Exercise 1: Intentions / Objectives For This Programme
  • GIVING STRUCTURE TO YOUR NEGOTIATION STRATEGY
    • Negotiation Is Not…
    • Distinguishing Negotiation From “Haggling”
    • The 7 Steps to Negotiation Success
    • Exercise 2: Giving Structure To Your Negotiations
  • STEP ONE – PREPARING YOURSELF FOR COLLABORATIVE NEGOTIATION
    • Preparing Yourself And Your WIN Outcomes
    • Exercise 3: Securing Commitment To Negotiate
    • The 4 P’s
    • The Importance Of Personality
    • We, Then Me
    • Exercise 4: The 4 P’s
  • STEP TWO – PREPARATION – UNDERSTANDING THE POWER OF VARIABLES
    • Introduction To Variables
    • Examples Of Excellent Creativity In Variables
    • Exercise 5: Understanding The Power Of Variables
    • Using The WIN Matrix
    • Exercise 6: Write Your Win Matrix
  • STEP THREE – UNDERSTANDING YOUR PARTNER’S POINT OF VIEW
    • Introduction
    • Example Story: Maps of the World – Dyl’s Den
    • Exercise 7: Stepping Into Your Partner’s Shoes
  • STEP FOUR – DISCUSSING
    • Introduction: Stating Intentions
    • Co-Active Listening: Are You Really Listening?
    • The Power Of Pause
    • Exercise 8: Using Open Questions
    • Exercise 9: Going Above And Beyond Their Wildest Dreams
    • Exercise 10: Socratic Questioning
    • Exercise 11: Creating A Discussion Agreement Statement
  • STEP FIVE – PROPOSING
    • Introduction To The Propose Stage
    • Exercise 12: Putting Your Proposal Into Writing
  • STEP SIX – BARGAINING
    • Introduction
    • Exercise 13: Creating A Bargaining Agreement Statement
    • The Power Of Silence
    • Exercise 14: Developing Your Time-Out Strategy
  • STEP SEVEN – AGREEING
    • Introduction
    • The Written Columbo
    • Exercise 15: Drafting An “Agreement In Principle”
  • GETTING YOURSELF OUT OF THE WAY – THE HUMAN OPERATING SYSTEM
    • Introduction – The Missing Link
    • Exercise 16: Noticing Your Thinking
    • What Does This Mean In Your Negotiations?
  • UNDERSTANDING PERSONALITY
    • Why Personality?
    • Introducing The Four Colours
    • Introducing The 8 Aspects
    • Inspiration v Discipline Driven
    • Exercise 17: Teddy Bear
    • Big Picture v Down To Earth
    • Exercise 18: Football Club Trip
    • People Focused v Outcome Focused
    • Splash App
    • Exercise 19: Completing Your Own Assessment
    • Negotiation With Different “Personality-Types”
  • USING THE SEVEN STEPS AT HOME
    • Using The Seven Steps At Home
  • AVOIDING COMMON GAMBITS SOME NEGOTIATORS USE
    • Nibbling – The Columbo
    • The Flinch
    • The Red Herring
    • Higher Authority
    • The Reluctant Buyer / Seller
    • The Best Of A Bad Choice
  • CONCLUSION – CAN YOU REALLY GET MORE BY GIVING MORE?
    • Conclusion & Thank You
  • COURSE #3: BODY LANGUAGE & LIE DETECTION
    • Introduction
    • Why Is Body Language Important?
    • Who is this course for?
    • What Will I Learn?
  • UNDERSTANDING THE MIND / BODY LINK
    • Leakage
    • Dispelling The Myths
    • State Management
    • Introduction To Sensory Acuity And Matching / Mirroring
    • Pace And Lead
  • THE BASICS OF BODY LANGUAGE
    • Posture
    • Voice And Language
    • Handshake
    • Eye Contact
    • Feet position
    • Representational Systems
    • Reading Body Language Over The Phone
    • Body Language On A Date
    • Anchoring
    • Micro-Expressions
  • DECEPTION DETECTION
    • Introduction
    • Types Of Lying
    • Telltale Signs Of Deception
    • A Famous Example Of Deception
    • Top Tips For Detecting Deception
  • BOOSTING CONFIDENCE & QUESTIONING BELIEFS
    • Visual Motor Rehearsal
    • The Framework of Beliefs
  • CONCLUSION
    • Conclusion
  • COURSE #4: EMOTIONAL INTELLIGENCE
    • Introduction
  • WHY EMOTIONS MATTER
    • Introduction
    • Using The Feelings Wheel & The Science Of Emotions
  • YOUR EMOTIONAL BANK STATEMENT
    • Your Emotional Bank Statement
  • EXPERIENCING EMOTIONS
    • Experiencing Your Emotions
  • THE EMOTIONAL SCALE
    • The Emotional Scale: Practically Mapping Emotions
  • YOUR 14 DAY CHALLENGE
    • Your 14 Day Challenge
  • EMOTIONS IN EXTREME CIRCUMSTANCES
    • Managing Emotions In Tough Times
    • The Emotional Scales During Tough Times
  • MANAGING EMOTIONS IN ME
    • Managing Emotions In Me
  • MANAGING EMOTIONS IN OTHERS
    • Managing Emotions In Others
  • COURSE #5: PUBLIC SPEAKING
    • Introduction
  • DESIGNING YOUR SPEECH
    • Assessing Your Audience
    • Objectives
    • What Do They Want To Hear?
    • Deciding Your Outcomes
    • Starting Your Speech
    • The Key Opening Statement
    • Core Message Exercise
    • The Close
    • Closing Professionally
    • Keeping Them Interested
    • Using Notes
    • Rehearsing
  • PREPARATION
    • Preparing to Speak
    • Controlling Your Nerves
    • The Day Before
    • On the Day
    • Failsafe Measures
    • Handling Questions
  • PRESENTATION AIDS
    • Presentation Aids
    • Handouts: What Will They Add?
    • How Much Information?
    • Using Graphics
  • HOW TO PRESENT LIKE A PROFESSIONAL
    • Speaking like a Professional
    • Perfect Performing
    • Keeping to the Point
    • WIIFM?
  • CONCLUSION
    • Summary
    • Next Steps / Resources
  • COURSE #6: DIFFICULT CONVERSATIONS
    • Introduction
    • Why Are Some Conversations Difficult?
    • Preparation
    • Set-Up and Room Layout
    • How to Start the Conversation
    • Active Listening and Responding
    • Ask Open and Supportive Questions
    • Focus on Facts, Not Personalities
    • Use of Tone and Body Language
    • Exploring Alternative Solutions
    • Handling Challenge
    • How to Close a Difficult Conversation
    • Summary – What We’ve Covered
    • Thank You and Next Steps
  • COURSE #7: VIRTUAL COMMUNICATION
    • Introduction
    • Actionable Insight
  • CONNECTING VIRTUALLY
    • Using Virtual Tools To Connect
    • The Virtual Difference
    • Engaging Questions
  • UNDERSTANDING PERSONALITY
    • Understanding Personality
    • Adapting To Different Styles
  • INTERACTIVE MEETING DESIGN
    • Interactive Meeting Design
    • Three Steps To Success
    • Mastering Your Technology
  • ENGAGING YOUR AUDIENCE
    • Engaging Your Audience Through Storytelling
    • The Say Say Say Structure
    • Clarity
    • Using Your Voice
  • VIRTUAL PITCHING
    • How To Use Virtual Presentation Skills To Sell
    • The Agreement Staircase
    • Handling Questions
    • Tips From The World Of Improv
  • CONCLUSION
    • Conclusion

 

Communication Skills - 7 Communication Courses In 1

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