IT Asset Management (ITAM) Course
The full course for learning everything about IT Asset Management. Includes free ITAM eBook
Language: english
Note: 0/5 (0 notes) 536 students
Instructor(s): Mahmoud Elnady
Last update: None
What you’ll learn
- What is IT asset management (ITAM)
- Why ITAM is important
- The types of IT asset management
- Benefits of ITAM
- ITAM best practices
- ITAM tools
- ISO standards for ITAM
- ITAM Lifecycle
- ME ITAM technical demo
Requirements
- No requirements or prerequisites
Description
IT asset management (ITAM) is a set of business practices that combines financial, inventory and contractual functions to optimize spending and support lifecycle management and strategic decision-making within the IT environment. ITAM is often a subset of the IT service management (ITSM) process
An IT asset is classified as any company-owned information, system or hardware used in business activities. The IT asset management process typically involves gathering a detailed inventory of an organization’s hardware, software and network assets and then making informed business decisions about IT-related purchases and redistribution.
ITAM applications are available to organizations to assist in the ITAM process. These applications can detect the hardware, software and network assets across an organization and then capture, record and make the data available. Some of these applications integrate ITAM with the service desk, keeping user and access information together with incidents and requests.
In this course you will learn :
What is IT Asset Management
Why ITAM is important
What are the types of IT asset management?
Hardware and software asset management
Cloud asset management
Digital asset management
Fixed asset management
The Asset Lifecycle
Benefits of ITAM
Vendor Management
ITAM best practices
ITAM tools
Configuration Management Database (CMDB)
IT asset management processes
Managing your IT Asset Inventory
ISO standards for ITAM
This course is perfect for you if you use any of the following IT Asset Management tools, and want to understand ITAM even more:
ServiceNow
Banda
Flexera
SysAid
ManageEngine
Ivanti
Asset Panda
FreshService
Samanage
Device42
AssetCloud
Snipe IT
Jira ServiceDesk
Remedy
Spiceworks
Landesk
HP Asset Manager
Who this course is for
- IT Managers
- Project Managers
- IT Helpdesk Managers
- ITAM Consultants
- ITSM Managers
Course content
- Introduction
- ITAM Introduction
- ITAM Process & ISO/IEC 19770
- ITAM Demo
- CMDB, Purchasing & Contract Management Demo
- Dashboard
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Time remaining or 464 enrolls left
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