Legacy IT – Technical Support & Desktop Troubleshooting Tips

Legacy IT - Technical Support & Desktop Troubleshooting Tips

Legacy IT – Technical Support & Desktop Troubleshooting Tips

Learn how to troubleshoot device compatibility issues on older operating systems & hardware, i.e. Windows 95/98

Language: english

Note: 3.8/5 (165 notes) 22,329 students

Instructor(s): John Courtenay

Last update: 2021-02-02

What you’ll learn

  • Hardware ports that you would find on older machines, such as PS/2, USB, Parallel, Serial & SCSI ports.
  • Legacy file systems such as FAT16 and FAT32
  • Legacy boot configuration files and how they work
  • Plug and play support for hardware devices
  • Security considerations and compatibility mode
  • System activation and built-in applications
  • Machine virtualisation & dual-booting between different operating systems.

 

Requirements

  • To be an IT Professional with around 1-2 years experience

 

Description

Over this course, we’ll be covering legacy operating systems and the things you need to know when troubleshooting any issues. Course topics include the following:


* Hardware ports that you would find on older machines, such as PS/2, USB, Parallel, Serial & SCSI ports.

* Legacy file systems such as FAT16 and FAT32.

* Legacy boot configuration files and how they work

* Plug and play support for hardware devices

* Security considerations and compatibility mode

* System activation and built-in applications

* An overview of machine virtualisation and dual-booting between different operating systems.


Also included in this course are some real-world examples of where you might find older machines, and what the best procedure is within most organisations when planning any changes, whether this is due to an emergency, or due to a planned upgrade or decommissioning of old equipment during a major project.

Note that wherever possible, legacy hardware should no longer be in use on a production network, however this course is designed to help you deal with those situations where this simply isn’t possible, for example if the cost of replacing equipment is too great, or if there is any other reason this needs to remain operational, such as legal or compliance reasons specific to an organisation.

 

Who this course is for

  • IT Professionals wanting to learn more about legacy operating systems

 

Course content

  • Introduction
    • Introduction
    • Legacy OS Overview
  • Hardware components
    • PS2 vs USB
    • Parallel & serial ports
    • SCSI Ports
  • File systems and configuration files
    • FAT16 & FAT32 File Systems
    • Autoexec.bat & Config.sys
  • Plug & play support / security considerations
    • Plug & play support
    • Security considerations
  • Compatibility mode and system activation
    • Compatibility mode
    • System activation
  • Built-in applications, virtualisation & dual-booting
    • Built-in applications
    • Virtualisation overview
    • Dual-booting between operating systems

 

Legacy IT - Technical Support & Desktop Troubleshooting TipsLegacy IT - Technical Support & Desktop Troubleshooting Tips

Time remaining or 72 enrolls left

 

Don’t miss any coupons by joining our Telegram group 

Udemy Coupon Code 100% off | Udemy Free Course | Udemy offer | Course with certificate